Telecom Mediation is a system used to convert data of certain datatypes to other datatypes, usually for billing purposes. Mediation are used mostly by telephone companies, who typically need to process EDRs (Event Detail Records). In call scenarios EDRs are most often known as CDRs (Call Detail Records), and among broadband carriers they are often referred to as IPDR.
The CDR/EDR datatypes could hold different attributes such as NPX,NPA,Call Duration,peak time flag,call length and this data may be represented in binary formats comming from the different network elements. The mediation typically reads this data and converts into common normalized format.
Billing Systems and all other downstream systems, in turn, converts this data to component[its own] understandable format.
Mediation get their name from their behavior: they "mediate" between a variety of different systems. The scenario, the upstream systems (those providing data to the mediation Systems) are network elements, such as telephone switches, and the downstream systems perform accounting, auditing, archiving, or invoice genaration functions. The mediation system collects, aggregates and prepares data for consumption by the downstream systems, which often accept data only in a limited set of formats.
Mediation is used for the following tasks:
- Collection and validation of CDRs Filtering out of non billing-relevant CDRs
- Collating Correlation of different input sources CDRs
- Aggregation of partial CDRs related to the same call Format change and
- CDRs normalization and applying Business logic of the data
In Telecom billing mediation is the first step where after reciving a CDR.Mediated CDR is send to the rating engine where calculates the charge associated with rating engine.Sophisticated Mediation system from various providers serves end to end functionality for Telecom Operators. Mediation system performs various operation from Collection to Downstream Distribution to modules like Retail Billing, Interconnect Settlement, Business intelligence, Fraud Detection, Revenue Assurance, Test Call Generation.
Following list of activities provides an insight on Mediation software activities.
- Collection and Archive
- Decoding/Encoding
- CDR Normalization (Common Format)
- Filtering
- Conversion
- Validation
- Record Enrichment (Using Complex Reference Data)
- Duplicate Record Detection
- Aggregation or Correlation
- Buffering
- Cloning
- Sorting
- Downstream Format Mapping
- Header and Trailer generation
- Downstream Distribution
- Error Messaging and Alarms
- Auditing and Reports Reconciliation and many more
Some of the Mediation systems are following:
- AMDOCS
- Comverse
- Comptel Corporation
- HP-IUM
- ENYO4
- Ericsson
- Intec
- Oracle
- Tecways
- Telegence
- Ventraq
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